vb4me 1 Posted April 5, 2010 Report Share Posted April 5, 2010 Its usually hard to find service as good as this from large companies.A number of months ago I bought some Platypus sinking braid to try out. So about a month after purchasing I got out for a fish and found that once the line was wet the colour from the braid was literally dripping and onto my new cork grips. AAGGH. Pink grips . So I rang Platypus and was told to return the line and it would be tested and if faulty it would be replaced, oh and postage was on them. No worries. But slack ass me hadnt sent the line off just yet and a few weeks later I am researching lines to put on an alvey to fish off the rocks. I wanted Platypus as it is a good quality line and price wise its not to bad but which product to buy? So I rang Platypus again to get some expert advice as seeing as they make the product they should be able to recommend the best product in their range for my purposes. So I get handed over to their General Manager who after 3 mins of discussion asks for my phone number so he can ring me back and I am not paying for an std call. Cool no worries. So after a good 10 to 15 mins of discussion the choice of line has swapped around half a dozen times through over analysing the pros and cons of each line. End result I am told I will be supplied a spool of platinum line to try and if not suitable then try the lo stretch or what ever cheap stuff I can find. Was also told not to worry about sending the remaining braid as they will send a replacement spool as well. Apparently there was a known issue with the colour leaching but was recalled quite a while ago. Ok extremely happy with that result. So the end result is the products turned up today and was also supplied with a cap as well. I have mainly used platypus lines throughout my time fishing but will now be making sure any respooling is done using their product. I have never had such service from a company like that and to say I am impressed is an understatement. Quote Link to post Share on other sites
OLD SALTY 0 Posted April 5, 2010 Report Share Posted April 5, 2010 geez vb4me you dont get service like that too often! :ohmy: its good to know customer service is still strong somewhere and what better place than the gear you use. nice work Quote Link to post Share on other sites
vb4me 1 Posted April 6, 2010 Author Report Share Posted April 6, 2010 Yeah mate I was quite surprised. I mean I would have been happy with just the recommendation and the line replaced. It doesnt take a great deal to keep customers happy but these guys I believe were exceptional. The hat was a nice extra. Pity I wont get to use it. Sandy whiting has claimed it already Quote Link to post Share on other sites
Guest lloydy Posted April 6, 2010 Report Share Posted April 6, 2010 They are a true australian company, brought up in the days when customer service existed,None of these overseas companys who you cant even ring without talking to 20 non english speaking sales reps!!! Quote Link to post Share on other sites
SandyWhiting 0 Posted April 6, 2010 Report Share Posted April 6, 2010 vb4me wrote:Pity I wont get to use it. Sandy whiting has claimed it already Fits me better Quote Link to post Share on other sites
afishyfish 4 Posted April 6, 2010 Report Share Posted April 6, 2010 How good is that :ohmy: Well Done to teh people at Platypus ! :cheer: ! :woohoo: :woohoo: :woohoo: Quote Link to post Share on other sites
Del 245 Posted April 6, 2010 Report Share Posted April 6, 2010 nice work mate! what ya spooling up with the 20lb braid? Quote Link to post Share on other sites
vb4me 1 Posted April 6, 2010 Author Report Share Posted April 6, 2010 An abu 6500 on a starlo stix rod. Thought I'd use somethin a bit different for soft plastics and snapper Quote Link to post Share on other sites
Del 245 Posted April 6, 2010 Report Share Posted April 6, 2010 im assuming the boat then... although.. would be pretty good to rub one into nev to catch one on a SP off the rocks Quote Link to post Share on other sites
vb4me 1 Posted April 6, 2010 Author Report Share Posted April 6, 2010 Correct . But I am workin on a rig for the rocks so when the new surf rod arrives I'll be using that with bait and the current rod will have the placcies rigged up. Quote Link to post Share on other sites
Johnny Rotten 0 Posted April 6, 2010 Report Share Posted April 6, 2010 well done vb4me.......good to see the little guy's getting a good break every now and then Platinum is pretty good line,reckon you'll enjoy using it probably try and get that hat back from SWMBO though Quote Link to post Share on other sites
SandyWhiting 0 Posted April 6, 2010 Report Share Posted April 6, 2010 Johnny Rotten wrote:probably try and get that hat back from SWMBO though I Think Not!!!!!!!! Quote Link to post Share on other sites
Del 245 Posted April 6, 2010 Report Share Posted April 6, 2010 Johnny Rotten wrote:well done vb4me.......good to see the little guy's getting a good break every now and then Platinum is pretty good line,reckon you'll enjoy using it probably try and get that hat back from SWMBO though its obvious.. you havnt met sandy.... hahhahahaha he got no chance! Quote Link to post Share on other sites
Johnny Rotten 0 Posted April 6, 2010 Report Share Posted April 6, 2010 .......thought mine was tough vb4me :ohmy: ......good luck mate Quote Link to post Share on other sites
vb4me 1 Posted April 6, 2010 Author Report Share Posted April 6, 2010 Tough aint the word JR. Those smilies she uses are based on real life events Yeah I reckon the platinum should be fine off the rocks. Was a toss up between that and the lo stretch. Judging by the line diameter though I reckon I could have a gone up in rating a bit though. The line I am usin at the moment is 30lb too but twice as thick. Quote Link to post Share on other sites
Johnny Rotten 0 Posted April 6, 2010 Report Share Posted April 6, 2010 you'll be right.....I'd stay with the 30lb......tough outer coating and casts a dream......all good.so Sandy is a bit of a "smiling asassin" then?hmmmmmmmmmmmm...........at least you're happy though........fiver says "she" answers first Quote Link to post Share on other sites
Del 245 Posted April 6, 2010 Report Share Posted April 6, 2010 Quote Link to post Share on other sites
Johnny Rotten 0 Posted April 6, 2010 Report Share Posted April 6, 2010 ROFLMFAO Quote Link to post Share on other sites
rocknev 2 Posted April 6, 2010 Report Share Posted April 6, 2010 Del wrote:im assuming the boat then... although.. would be pretty good to rub one into nev to catch one on a SP off the rocks oohhh hes trying , believe me... i reckon there is a strong posibility vb will be the first bloke i know of to land a snapper from the rocks using a plastic....i will then take my hat off to the man, ( not a platapus hat... i dont have one of them ) Quote Link to post Share on other sites
rocknev 2 Posted April 6, 2010 Report Share Posted April 6, 2010 Del wrote: Johnny Rotten wrote: well done vb4me.......good to see the little guy's getting a good break every now and then Platinum is pretty good line,reckon you'll enjoy using it probably try and get that hat back from SWMBO though its obvious.. you havnt met sandy.... hahhahahaha he got no chance!hell no... took me 6 weeks to get my chevy hat back.... i nearly threatened a law suit.... Quote Link to post Share on other sites
Johnny Rotten 0 Posted April 6, 2010 Report Share Posted April 6, 2010 rocknev wrote: Del wrote: im assuming the boat then... although.. would be pretty good to rub one into nev to catch one on a SP off the rocks oohhh hes trying , believe me... i reckon there is a strong posibility vb will be the first bloke i know of to land a snapper from the rocks using a plastic....i will then take my hat off to the man, ( not a platapus hat... i dont have one of them )funnily enough,nor does he........Sandy Quote Link to post Share on other sites
vb4me 1 Posted April 6, 2010 Author Report Share Posted April 6, 2010 Now about that law suit Nev. Our solicitor says being married to her I can lose my fishing gear as well. Thats just not cricket mate. :silly: :silly: Quote Link to post Share on other sites
SandyWhiting 0 Posted April 6, 2010 Report Share Posted April 6, 2010 vb4me wrote:Now about that law suit Nev. Our solicitor says being married to her I can lose my fishing gear as well. Thats just not cricket mate. :silly: :silly:Ill hide mine... Quote Link to post Share on other sites
SandyWhiting 0 Posted April 6, 2010 Report Share Posted April 6, 2010 Johnny Rotten wrote: rocknev wrote: Del wrote: im assuming the boat then... although.. would be pretty good to rub one into nev to catch one on a SP off the rocks oohhh hes trying , believe me... i reckon there is a strong posibility vb will be the first bloke i know of to land a snapper from the rocks using a plastic....i will then take my hat off to the man, ( not a platapus hat... i dont have one of them )funnily enough,nor does he........Sandy What's His is mine and what's mine is Mine If I disappear ul know he's thrown me overboard.. Quote Link to post Share on other sites
pescados 1 Posted April 6, 2010 Report Share Posted April 6, 2010 SandyWhiting wrote:gh: )What's His is mine and what's mine is Mine Yeh heard that before BUT it works both ways Mrs SandyWhiting :dry: Quote Link to post Share on other sites
SandyWhiting 0 Posted April 6, 2010 Report Share Posted April 6, 2010 Okay, okay :dry: Whats Mine is mine, and whats his is mine.. :silly: :silly: Quote Link to post Share on other sites
pescados 1 Posted April 6, 2010 Report Share Posted April 6, 2010 SandyWhiting wrote:Okay, okay :dry: Whats Mine is mine, and whats his is mine.. :silly: :silly:How about what vb's is, is his and what yours is, is his :woohoo: Quote Link to post Share on other sites
SandyWhiting 0 Posted April 6, 2010 Report Share Posted April 6, 2010 Fine Then ;)But Im Keepin The Hat lol Quote Link to post Share on other sites
afishyfish 4 Posted April 6, 2010 Report Share Posted April 6, 2010 rocknev wrote:i will then take my hat off to the man, ( not a platapus hat... i dont have one of them )So you've been married to SW prior to VB then Nev ? Quote Link to post Share on other sites
pescados 1 Posted April 6, 2010 Report Share Posted April 6, 2010 SandyWhiting wrote:Fine Then ;)But Im Keepin The Hat lol Quote Link to post Share on other sites
pescados 1 Posted April 6, 2010 Report Share Posted April 6, 2010 SandyWhiting wrote:Fine Then ;)But Im Keepin The Hat lol Actually on second thoughts, it does not really suit you.Thinks a Crows hat might be better Quote Link to post Share on other sites
SandyWhiting 0 Posted April 6, 2010 Report Share Posted April 6, 2010 afishyfish wrote: rocknev wrote: i will then take my hat off to the man, ( not a platapus hat... i dont have one of them )So you've been married to SW prior to VB then Nev ? Nev just turned up here to show off his Big Rod.. VB is Quite Impressed.. :silly: Quote Link to post Share on other sites
afishyfish 4 Posted April 6, 2010 Report Share Posted April 6, 2010 SandyWhiting wrote:Nev just turned up here to show off his Big Rod.. VB is Quite Impressed.. :silly: Gee thyre a weird mob in Whyalla :ohmy: :ohmy: :ohmy: :ohmy: :ohmy: I dont dare make any comments on the Rod having a soft, medium or hard action, yet alone if it has any dribbles after its refurbishing :dry: Quote Link to post Share on other sites
SandyWhiting 0 Posted April 6, 2010 Report Share Posted April 6, 2010 pescados wrote: SandyWhiting wrote: Fine Then ;)But Im Keepin The Hat lol Actually on second thoughts, it does not really suit you.Thinks a Crows hat might be better Arrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr DONT SWEAR Pescados.. Quote Link to post Share on other sites
pescados 1 Posted April 6, 2010 Report Share Posted April 6, 2010 SandyWhiting wrote: pescados wrote: SandyWhiting wrote: Fine Then ;)But Im Keepin The Hat lol Actually on second thoughts, it does not really suit you.Thinks a Crows hat might be better Arrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr DONT SWEAR Pescados.. Hey that was not me on sunrise.sorry about the hijack vb. Quote Link to post Share on other sites
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